CANCELLATION POLICY READ CAREFULLY

CANCELLATIONS & REFUNDS
All reservations are charged non-refundable fees which are included in your deposit at the time of booking. Non-refundable fees are identified as the processing fee, and any *paid travel insurance. Refunds are available within the cancellation windows defined below. *Refunds are not guaranteed for third party insurance or events out of our control.

CANCELLATION WINDOW

SHORT TERM RENTALS (9 nights or less) 30 Days or More Prior to Arrival.  If you cancel 30 days or more prior to your arrival date, you will receive a refund of 100% of payments made minus the non-refundable service fee. Should you cancel within 30 days of your arrival you will forfeit the full amount paid.

LONG TERM AND HOLIDAY RENTALS (10 nights or more, Monthly rentals  and select holidays - Christmas, New Years and Easter) 60 Days or More Prior to Arrival. If you cancel 60 days or more prior to your arrival date, you will receive a refund of 100% of payments made minus the non-refundable fee. Once final payment is processed, the reservation cannot be cancelled without forfeiture of the full amount paid.

NO REFUNDS FOR EARLY DEPARTURES, NO SHOWS or LATE ARRIVALS

All cancellations must be in writing, it is highly recommended to call and confirm your cancellation. Refunds are issued in USD.

If you purchased travel insurance, please refer to your travel insurance policy for refund information. *See Travel Insurance section for additional information on paid travel insurance policies.

NON-REFUNDABLE FEES
When a reservation is made, by phone, website, or email, the initial payment at the time of booking includes a non-refundable fee. This non-refundable fee is a reservation processing fee of $250 USD. Cancellations will be handled on a case by case basis and at the discretion of the owner with the possibility of a credit towards a future stay within the next 365 days. Certain dates may not be applicable. 


TRAVEL INSURANCE

TRAVEL INSURANCE
Travel Insurance (trip protection, interruption, cancellation). For your convenience, Travel insurance is offered (click here for more info) and is subject to terms and conditions of the travel insurance company.

**Trip protection is highly recommended during hurricane season June - October**

It is highly recommended guest purchase trip cancellation/interruption insurance in case of but not limited to illness, family emergencies/bad weather delays, flight/rental car cancellations, job loss, snow/ice, Covid-19 bans/restrictions, etc. If you live in an area prone to hurricanes, tornados, forest fires, etc. and cannot make your trip, please seek reimbursement through your travel insurance. NO refunds are given for weather, natural disasters, including but not limited to hurricanes, earthquakes, tsunami, etc in destination. Please seek reimbursement through your travel insurance. I am happy to provide you a travel insurance quote upon request.

By accepting this rental agreement and submitting payment, I acknowledge I am responsible for purchasing my own travel insurance.